AZA HOME HAPPY - Return Policy

Thank you for shopping with AZA HOME HAPPY! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free return policy to ensure your shopping experience remains joyful. Please read the following return guidelines carefully:

30-Day Return Window

Customers can initiate a return within 30 days from the date of delivery. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or replacement.

Eligibility for Return

To be eligible for a return, the product must be unused, undamaged, and in its original form and packaging. Items that show signs of wear and tear or damage caused by the customer will not be accepted for returns.

Replacement Option

If you received a defective or incorrect product, we offer a replacement option. Please contact us through one of the provided methods (email, phone, or form submission) to initiate the replacement process.

Contacting Us for Returns

You can initiate a return or request a replacement by contacting us through any of the following methods:

Return Process

To initiate the return process, please provide the following information when contacting us:

  • Your order number
  • The name(s) of the product(s) you wish to return
  • Reason for the return

Once we receive your return request, our customer support team will guide you through the return process and provide you with a return shipping label (if applicable).


Upon receiving and inspecting the returned product, we will notify you about the status of your refund. If your return is approved, a refund will be processed to your original payment method within 5 business days.

Return Shipping

Customers are responsible for the return shipping costs, except in cases where the product received was defective or incorrect. If you are returning an item of high value, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Non-Returnable Items

The following items are not eligible for returns:

  • Gift cards
  • Perishable goods
  • Personal care items
  • Intimate or sanitary goods

Exchange Policy

We currently do not offer direct exchanges. If you wish to exchange a product, please follow the standard return process, and then place a new order for the desired item.

Contact Information

If you have any questions or concerns about our return policy, please feel free to reach out to us using the contact information provided above.

AZA HOME HAPPY reserves the right to amend this return policy at any time without prior notice. It is the responsibility of the customers to review the policy periodically to stay informed about any updates.

Thank you for choosing AZA HOME HAPPY! We appreciate your trust in us, and we are here to make your home a happy place.

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